Privacy Policy

1. Introduction

Lalang Consulting ("we", "our", "us") is a business consulting practice based in Kuala Lumpur, Malaysia. This Privacy Policy sets out how we handle personal data collected through our website at lalangco.pro and through our client engagement process.

Our practices are aligned with the Malaysian Personal Data Protection Act 2010 (PDPA). If you have questions about this policy or our data handling, please contact us at [email protected].

By engaging with our website or services, you acknowledge that you have read and understood this policy.

2. Information We Collect

We collect information in the following ways:

Information you provide directly

• Your name and contact details when you submit an enquiry form
• Email address and phone number where provided
• The content of any messages or enquiries you send us
• Information shared during consultations or engagements

Information collected automatically

• Browser type, IP address, and device information via analytics tools
• Pages visited, time spent on site, and referral source
• Cookie preferences stored in your browser's local storage

Legal basis for processing

We process personal data on the basis of your consent (for marketing and analytics), contract performance (for service delivery), and legitimate interest (for improving our services and site). Data submitted through our enquiry form is retained for up to 36 months from the date of collection, or as required by applicable law.

3. How We Use Your Information

Personal information collected through this website may be used for the following purposes:

• Responding to enquiries and requests for information about our services
• Delivering advisory and consulting services where an engagement has commenced
• Sending updates about our services or practice, where you have consented to receive such communications
• Improving our website's content and user experience through aggregated analytics
• Complying with legal and regulatory obligations under Malaysian law

We do not use your personal data for automated decision-making. We will not share your personal data with third parties for their own marketing purposes.

4. Data Sharing and Disclosure

We do not sell, trade, or rent personal data to external parties. We may share information with:

• Service providers: Technology platforms that support our website and communications, bound by appropriate data processing agreements
• Analytics providers: Anonymous usage data shared with analytics tools to understand site performance
• Legal obligation: Where disclosure is required by Malaysian law or a court order
• Professional advisors: Lawyers or accountants where necessary for our business operations, bound by professional confidentiality

5. How We Protect Your Data

We take reasonable and appropriate steps to safeguard personal information against loss, misuse, or unauthorized access. These measures include:

• Secure HTTPS encryption for all data transmitted through our website
• Access restricted to personnel with a direct need to handle the information
• Regular review of our data storage and handling procedures
• Prompt notification to affected individuals in the event of a data breach, as required under applicable law

While we take these precautions, no online system can be considered entirely secure. We encourage you to take care when sharing personal information online.

6. Cookies

Our website uses cookies to improve your experience and understand how visitors use the site. Cookies are small text files stored on your device by your browser. We use:

• Essential cookies: Necessary for basic site functionality — these cannot be disabled
• Analytics cookies: Help us understand visitor behaviour in aggregate form
• Preference cookies: Remember settings such as your cookie consent choice

You can manage your cookie preferences at any time via our Cookie Policy page. Rejecting optional cookies will not affect your ability to use our services.

7. Your Rights

Under the Malaysian Personal Data Protection Act 2010 and applicable privacy principles, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request that we cease processing your data for direct marketing purposes
• Withdraw consent for processing at any time, where processing is based on consent
• Request deletion of your personal data, subject to applicable legal retention requirements
• Obtain information about our data processing practices

To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe, and no later than 21 business days.

8. Third-Party Links

Our website may contain links to external sites we do not operate. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before sharing personal information.

9. Children's Privacy

Our services are directed at organizations and professionals, and are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected information from a person under 18, please contact us so that we may take appropriate steps.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of our website following any update constitutes acceptance of the revised policy.

11. Contact Us

For any privacy-related queries, data access requests, or concerns about how we handle your information, please reach out: